About

A little bit about us

An established estate and letting agent

Aaron J Barclay is an established Estate & Letting Agent covering prime Central London postcodes. Specialising in residential sales, lettings and investments Aaron J Barclay has remained an independent agency offering a professional and bespoke service to an ever growing number of clients.

Remaining independent has allowed us to work the way we want. We remain loyal and offer a bespoke service to each and every client. Retention rates are 100% with Landlords, Tenants and Sellers. Coupled with a 0% tenant eviction rate and you can see why we boast the way we do.

We know why we have had rapid growth over recent years and that's mainly due to the following factors listed in no particular order.

Reviews don't lie.

We work tirelessly to offer the best customer service we possibly can. Yes it's a cliche we know but factor in that a repeat customer is worth thousands of pounds per year in repeat business - then we really need to retain every customer. Each new lead, whether it be a tenant registration, a buyer request for removal from our database or a new Letting request is acted upon efficiently. Yes we are driven by money but we are also driven by an even greater force and that's to offer the perfect customer service to each and every one of our clients. We want to make the whole process 'beautiful'.

Ever growing internet presence.

Internet search engines love us. Not only do we target Landlords and Sellers but we also register highly targeted corporate tenants and buyers.

We are green!

Being green does have it's advantages. Not only are we trying to look after our planet but we also save money. Our preferred choice of company car is the BMW 1 series 116 Efficient Dynamics. We are still trying to achieve the manufacturer stated 84mpg but we do get free road tax and the cars are London congestion charge exempt. CO2 emissions of just 99g/KM.

No big bonuses here!

Sorry we don't employ staff on 8,000 basic wage and let them rely on commissions to boost their monthly wage. Why do all Central London Agents do that? Instead we hand pick our staff, train them rigorously and have a virtually non-existent staff turnover. We pay well and promote within and this has proved in saving money in the long run in training, employment and sickness costs. Oh, did we mention a better paid member of staff is ultimately a more focused, happier and therefore more productive member of staff?

Total efficiency.

It makes sense for someone who is ARLA trained, has local knowledge, has customer service and people experience to always ensure they are in a position to close potential leads. Whether it be escorting a corporate tenant to view your flat in Kensington or appraising a townhouse in Ladbroke Grove. This is why you will never see our superstars sitting behind a desk uploading property deals or conducting what's meant to be a professional property inventory! We provide our own professional inventory services and we outsource our gas and electrical checks to our preferred partners; what we don't do is ever let a potential match slip through our fingers.

We really do work efficiently and have strict workflow management systems in place which means that all enquiries, appointments, certificates, reports, invoicing, payments and reminders are handled with ease and accuracy.

Contact and reviews

Contact us for a free market valuation on your property. There's no obligation and we won't hassle you for your business. You can check out hundreds of our reviews to see what our customers think of us and be safe in the knowledge that you are getting truly exceptional customer service - an attitude and aspiration that has been with us from the day we were founded.

Click below to see our customer testimonials



Contact and reviews

Contact us for a free market valuation on your property. There's no obligation and we won't hassle you for your business. You can check out hundreds of our reviews to see what our customers think of us and be safe in the knowledge that you are getting truly exceptional customer service - an attitude and aspiration that has been with us from the day we were founded.

Our Trustpilot reviews rank us top out of more than 200 agencies.

Our EstateAgentsUK reviews rank us top out of more than 1,000 agencies.

  • The agent from the branch is the best agent I have dealt with. My 2 buy to let properties have been handed over to AJB and I do not see any issues now good corporate tenants have filled the property.

    Melanie F

  • I had a great experience with Aaron J Barclay. They saw to selling my house a few months back and I dont believe another agency could have done better.

    Dylan J

  • I used AJB twice now, once for buying and once for the immediate rental of the same. Everything was handled quickly and efficiently. Recommended.

    Stephen M

  • Cant recommend enough for the quality of tenants they found and the communication. Deserved 5 stars.

    Lillian B

  • Excellent and prompt service. Great communication and good admin behind the scenes. I had perfect support at all times.

    Jan L